My Account

From here you can do a number of common tasks with your account.

• Change your password ! (see note)
• Email Management ! (see note)
• Check your IP Address
• Check Network Traffic ! (see notes)
• Check your Connection Speed ! * (see notes)
• Check your email with WebMail
• Ucluelet Video Services Acceptable Use Policy

!   You must log in with your full email address (username@ukeecable.net) as the User Name.
    For Network Traffic you must use your primary email account.

*   If you don't see anything on the Speed test site you may not have Java enabled. Click here for their download page.

Quick Facts:

• Incoming mail (POP3): pop.ukeecable.net
• Outgoing mail (SMTP): mail.ukeecable.net
• Account name: your full email address (username@ukeecable.net)
• News Server: news.ukeecable.net

If you need assistance, you can contact us 24 hours a day, seven days a week at Ucluelet Video Services Internet Technical Support.

Contacting Us:

We can be reached in a variety of ways. We do our best to reply to e-mail, faxes, phone calls and regular mail as soon as we can. We also appreciate feedback that helps us offer you better services. Please feel free to send us your thoughts!

Telephone: Ucluelet Video Services provides an experienced call center to handle all Internet technical support.

You can contact us 24 hours a day, seven days a week at Ucluelet Video Services Internet Technical Support.

• Internet Technical Support: 1-866-549-3362

You can contact us 24 hours a day, seven days a week at Ucluelet Video Services Internet Technical Support. You can contact us Monday to Friday, 9:00 - 5:30 at Ucluelet Video Services Customer Service. at Ucluelet Video Services Customer Service.

• Customer Service: 250-726-7792

Email:

• Customer Service (cs@ukeecable.net)
• Internet Technical Support (tech@ukeecable.net)